Frequently Asked Questions
Does Phleetbo accept my health insurance?
Your insurance information must be included on your physician requisition for your specified laboratory to process your specimens. Be sure your requisition is properly completed before you upload documents.
Do I need a physician's requisition to schedule my blood draw?
Why do I need insurance information if I am paying for Phleetbo services?
If Phleetbo deems your uploaded ordering documents or requisitions to be unacceptable after a confirmed order/appointment, you will be notified by Phleetbo processing department and will have to submit updated documents/requisitions OR the appointment request may be terminated.
What payment methods does Phleetbo accept?
ALL payments and charges are handled automatically by our secure software for your convenience. If your Phleetbo field technician has asked for any type of payment, please contact our offices immediately. 714-406-3435 or after hours via email at:
I have a Kit Draw. Do I need Insurance or a physicians' order to schedule?
Should I be fasting for my blood draw?
How long do I need to fast before having my blood drawn?
Is water okay to drink while I am fasting?
Should I continue taking my prescribed medication before my blood draw?
How can I schedule a mobile blood draw appointment with Phleetbo?
Where can I have my blood drawn at?
Our mobile phlebotomists are highly experienced and can draw blood in almost any setting. Whether it is from the comfort of your home, at your office, assisted living facility, senior living facility, group home, board and care, or a temporary location. Wherever you or your loved one may need service, Phleetbo can come to you.
Although we take pride in our level of customer commitment, Phleetbo field technicians reserve the right to deny blood draw services. Using their professional judgement, if our technician feels they are introduced to a questionable or inappropriate situation, extremely unsterile environment, threatened or concerned for their safety, they reserve the right stop and leave the premises at once.
How long does the collection process take?
Note: If you are not available within the scheduled time of arrival or within our policy grace period, your technician with leave and you will be charged accordingly. Please review our cancellation policy for more information.
Does Phleetbo pick-up and deliver any other laboratory specimens?
To avoid laboratory rejection, it is important to collect these specimens in the proper laboratory issued and untampered collection cups, kits, cards, and tubes necessary for processing. Please consult and request proper supplies from your physician’s office.
Phleetbo will not be responsible for improper tampering, contaminated, or incorrect specimen supplies that may be rejected by your specified laboratory. Refunds for delivery and courier services will not be granted for laboratory rejections outside of our control. Please see our cancelation and refund policy for more details.
Can Phleetbo bring me specimen supplies?
Phleetbo will deliver supplies according to your requests but will not be responsible for improper tampering, contaminated, or incorrect specimen supplies that may be rejected by your specified laboratory. Refunds for delivery and courier services will not be granted for laboratory rejections outside of our control. Please see our cancelation and refund policy for more details.
Can I cancel or reschedule my blood draw appointment?
Cancellation and modifications of a booked appointment can be made up to one (1) hour BEFORE the beginning of your confirmed appointment time window with NO CHARGE to the credit or debit card on file provided.